Frequently Asked Questions
Everything you need to know about your Thunder Egg wardrobe.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to initiate a refund or exchange.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Thunder Egg accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments ethically produced?
Yes, we prioritize ethical manufacturing and work closely with audited factories to ensure fair wages and safe working conditions for all workers.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to follow your garment's journey in real-time.