Returns & Exchanges
At Thunder Egg, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 28 days of purchase for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a return.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and choose your preferred resolution.
Package Your Items
Securely pack the items in their original packaging, ensuring the return form is included inside to help our team identify your order quickly.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized collection point or local post office.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing